New Support

Support & Drivers | Evolve Document Solutions
Engineers Available Now

We’re Here to Help.

Download drivers, submit readings, or speak to our UK-based support team. We keep your office running.

Submit Meter Reading

Keep your billing accurate. Submit your black & white and colour counts online instantly.

Submit Now

Download Drivers

Get the latest printer drivers and manuals for your Konica Minolta device.

Find Driver

Remote Support

Allow our engineers to securely access your PC to fix driver or scanning issues instantly.

Connect Now
Instant Help

Remote Engineering Support

90% of software and driver issues can be fixed without an engineer visiting your office. We use industry-standard remote access tools to securely connect to your computer and solve the problem while you watch.

Secure 256-bit AES encryption. We cannot access your files without your permission.

Engineer Connected

Session Active: 04:21

Driver Downloads

Find the correct driver for your Konica Minolta device. You will be redirected to the official Konica Minolta Download Centre for the latest secure files.

*Not sure which model you have? Check the sticker on the front of your machine or call us.

Submit Meter Reading

Please submit your readings by the 25th of each month.

Quick Troubleshooting

Lines on the printed page?

This is usually caused by dirt on the slit glass.

  1. Open the document feeder (lift the lid).
  2. Locate the small strip of glass to the left of the main large glass.
  3. Clean this strip thoroughly with a cloth. Even a small speck can cause a line down the whole page.
“Load Paper” error when paper is full?

Check the paper guides in the tray. If they are too tight or too loose, the machine might misread the paper size. Ensure the guides are flush against the paper stack.

How do I find my IP address?

Go to Menu > Utility > Device Information. The IPv4 address will be listed there (e.g., 192.168.1.50). You will need this for driver installation.

EVOLVE

Delivering smarter document solutions to businesses across the UK since 2010.

Support Line:
01772 269 033

Navigation

Address

Units 44 & 45 South Rings Business Park,
Dollywaggon Way,
Preston, PR5 6EW

© 2025 Evolve Document Solutions. All rights reserved.