Let’s face it – keeping a team firing on all cylinders can feel like spinning plates. Just when you think everything’s in place, a new challenge pops up. But here’s the good news: to boost team efficiency, it doesn’t have to mean pushing harder or working longer hours. It’s all about making the most of your resources, your people, and, crucially, your time.
Here are five practical ways office managers can help their teams work smarter – not harder.
1. Streamline Processes and Cut Admin Overload
Who hasn’t felt bogged down by admin? From tracking invoices to endless document searches, it’s a time drain no one needs. Streamlining workflows with tools like DocuWare or M-Files can automate repetitive tasks and make finding what you need a breeze.
Think about this: McKinsey reports that workers spend nearly a third of their time on admin. Imagine clawing back even half of that for tasks that actually move the needle. Plus, the UK Government’s Digital Strategy encourages businesses to adopt tools like these, so it’s a step that fits with broader goals.
Tip: Start small. Identify one or two admin-heavy processes and automate them. The time savings will speak for themselves.
2. Create a Culture of Open Communication
Good communication isn’t just about fewer misunderstandings – it’s a direct ticket to better efficiency. Tools like Slack or Microsoft Teams make collaboration simple, especially for larger or hybrid teams. But don’t stop there. Regular one-to-one meetings can surface small issues before they turn into big productivity blockers.
Take a leaf out of John Lewis Partnership’s book. Their commitment to open communication, including giving staff a voice in decision-making, has helped keep things running smoothly.
Why it works: Clear communication stops duplication and mistakes – saving time and reducing frustration.
3. Embrace Flexible Working
Flexible working has gone from a “nice-to-have” to a game-changer. It’s not just about working from home; it’s about giving employees control over when and how they work. Done right, it can be a big productivity boost.
The stats back it up: CIPD found 83% of UK employers have reported improved productivity since adopting flexible working. But to make it work, you need the right tools. Think cloud-based systems for seamless access to files and apps, whether someone’s at home or in the office.
Pro Tip: Make flexibility a win-win. Offer autonomy, but set clear expectations to keep everyone aligned.
4. Teach Time Management Techniques
We all know time is precious, but not everyone knows how to manage it effectively. Simple techniques like the Pomodoro Technique (working in focused 25-minute chunks) or Time Blocking (allocating specific hours for tasks) can help teams stay on track.
UK consultancy Think Productive swears by structured work practices – reporting up to a 25% efficiency increase in teams they’ve worked with. That’s a big deal when deadlines are looming.
Why it works: Time management reduces procrastination and burnout, letting employees focus on what matters most.
5. Build a Sense of Ownership and Purpose
Ever felt more motivated when you knew your work made a difference? That’s the power of purpose. People work harder – and smarter – when they see how their efforts fit into the bigger picture.
Regularly sharing team wins and explaining how individual roles contribute to company goals can foster that sense of ownership. Virgin Media, for example, uses team-building exercises and clear role communication to keep their staff engaged and efficient.
Why it matters: The University of Exeter found employees who feel empowered can be up to 32% more productive.
The Bottom Line
Boosting efficiency isn’t about squeezing more out of your team – it’s about removing barriers, supporting well-being, and using the right tools. Whether it’s streamlining processes, adopting flexible work, or helping employees master their time, the goal is the same: create an environment where teams can thrive.
And remember, an efficient team isn’t just good for business – it’s good for morale. Because happy teams are the ones that keep showing up, giving their best, and smashing targets.